Frequently Asked Questions

With Beauty House, you will pay less for the same exact brands and products.

Every product Beauty House sells is brand new, authentic, and guaranteed. We never sell fakes or imitations. We guarantee you will always receive 100% authentic brand name products.

We offer secure payments from Visa, MasterCard, Apple Pay, Amazon Pay, ShopPay and PayPal.

We also offer QuadPay for those who may need to break their payments up over time.

Payments are taken at the time of ordering.

All orders placed before 2PM EST are shipped the same working day and take between 5-8 working days to arrive. Orders placed after 2PM EST are shipped the next working day. All orders are shipped using USPS.

All orders are shipped by USPS.

Beauty House offers a 100% Satisfaction Guarantee which means if you aren't entirely satisfied with your order you can return it for a full refund. We offer a 30 day return policy for all items. Items must be returned in un-opened, un-used condition.

To open a return with Beauty House please contact us using our website or by emailing hello@beautyhouse.com. We will provide full details on how to return your items to us including the return address. We will issue a refund within 1 working day of receiving any orders back.

You can create an account either by clicking here or you can create an account when placing your order.

You can reset your password by clicking here and clicking 'Forgotten Passsword'. We will then send an email link to your registered email with a link to reset it.

To cancel your order you will need to email before the item is shipped, usually before 2pm EST the same working day. If you try to cancel after this point you will need to initiate a return once the order arrives as we are unable to stop an item once it's been shipped.

In the rare instance that an item is found to be out of stock after you place your order we will email you to notify you within 1 working day and provide an immediate, full refund.